A year and a quarter ago, we earnestly introduced a series of sweatshop free shirts from American Apparel and union sources by a company called Goodstorm. It sounded like a great enterprise at first, but there have been problems.
You see, we and other designers who helped Goodstorm get off the ground reported big problems with actually getting paid for the work we put in. Here at Irregular Times, we haven’t seen a cent, although we’ve been promised the money we were owed more than once. If the designers aren’t getting paid the money they’ve been promised, are the people ordering shirts with our designs on them actually getting the shirts they were promised? We don’t know one way or the other, but once that bond of trust has been broken, we can’t make any assumptions.
Three weeks ago, after our patience finally ran out and we went public with our recommendation that Goodstorm be avoided, we surprisingly promptly received a barrage of communication, including the following letter of explanation:
We are deeply sorry for the delay to your commission payment. Goodstorm has changed dramatically since December 2006 and is currently going through the most important transition in its’ history. I am not entirely sure what you were told in December, or by who, but I will ensure that you receive you store earnings asap.
Our mission, our value based model and our dedication to “Capitalism Done” drive our work force, but our extremely tight margins have made it very difficult. Our team is very small at the moment, and I am currently dealing with all customer service, operations and business development. Our current transition involves a major development in the platform we offer non-profit and political organizations, but realizing our goal means that we have experienced some delays in order processing and commission payment. We have been working day and night to get caught up as quickly as possible, and I make sure that all customer service inquiries are dealt with quickly and efficiently.
We expect our current transition to be complete within 2-3 weeks, but I am confident that I can get your check in the mail before this. Please bear with us during this difficult period.
It’s been 3 weeks today. Do you think we’ve seen that check in the mail?
There are other, more reliable places to get your indy shirts sweatshop-free. Go there. Avoid Goodstorm.