GrubHub Covers Its Grubby Butt
These will take effect on April 6, 2016, so please take some time to review them. Using our mobile apps, or websites after that date will indicate your agreement to be bound by the new Term of Use. Here is a Summary of Changes for you to review.”
More features that I will love? Oh boy, I couldn’t wait to hear about those.
Here’s what the actual changes were:
“Effective: April 6, 2016
(i) be resolved by mandatory binding arbitration;
(ii) be brought within one year; and
(iii) not be brought as a representative or class action
(b) The Updated Terms further provide that incorrect charges must be identified and brought to GrubHub’s attention within 60 days in order for a credit to be issued.”
There were no improvements in GrubHub’s services. There were no new features on the web site or app that I would love.
This was nothing but a notice informing GrubHub users that, as far as GrubHub is concerned, the ordinary rules of liability don’t apply to its services, and that if people are overcharged for GrubHub’s services, or not given what they were promised, they can’t take GrubHub to court for fair compensation.
With this foul maneuver, GrubHub looks like a money-grubbing hub.