I have just spent the last 45 minutes trying to get a Time Warner Cable customer service agent to remove cable television from the services that I pay for. I use the telephone, and I use the internet connection that we get from Time Warner,
Without asking, the print-on-demand corporation CafePress has opened a shop on Irregular Times’ account and started selling items with our pictures on them. First, let me show you what’s happened, with screen captures for purposes of documentation. Then, let me explain why I’m upset about
My customer service interaction with “Sarah”, a computer program that is supposed to be cleverly programmed to deliver me appropriate answers to my questions about PayPal: “You: Sarah, the $400 I was supposed to have received days ago from PayPal never arrived. Sarah: Are you
If you want to know whether a practice has become regular within an organization, look for the form: [Partially Declassified Inspector General Report page 219] At the sight of a CIA form to document certification and recertification in torture techniques (so qualified under 18 USC
Documented: CafePress Shop Sales Posted as Marketplace Sales, To CafePress' Benefit. Check Your Reports!
On June 2, 2009, we at Irregular Times withdrew from one of the two ways of selling shirts, bumper stickers and buttons at the online merchandiser CafePress. On June 1, CafePress started charging customers more and (paying its graphic designers less) when purchases were made