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Tag Archives: customer service

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Time Warner Cable Bullies Trying To Get Even Bigger

I have just spent the last 45 minutes trying to get a Time Warner Cable customer service agent to remove cable television from the services that I pay for. I use the telephone, and I use the internet connection that we get from Time Warner,

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Irregular Wisdom From PayPal’s Programmed Agent

My customer service interaction with “Sarah”, a computer program that is supposed to be cleverly programmed to deliver me appropriate answers to my questions about PayPal: “You: Sarah, the $400 I was supposed to have received days ago from PayPal never arrived. Sarah: Are you

Psst... what kind of person doesn't support pacifism?

Fight the Republican beast!